Free Local Delivery & Free Shipping Policy

Free Local Delivery Policy
• Southwest Florida's Lee and Collier counties qualify for free delivery over $100
• All categories of items qualify for free local delivery
• You will be called by a Wilford & Lee team member to schedule delivery once your local delivery order has been pulled
Free Shipping Promotion Policy
• This promotion applies to select items excluding furniture, lamps, special order rugs and oversized art
• Must enter in the promo code: FREESHIP at checkout to have the discount applied
• One promo code per order
• Promo code does not apply to orders being shipped outside of the United States
• We arrange, on your behalf shipment with Fedex and USPS to make the delivery: Shipping will take approximately 2-5 business days in transit
• Tracking information will be emailed to you once the package is scanned by the shipper

Internet Order Policy

Internet orders are subject to credit card verification and are processed within 3 business days, this processing time does not include shipping days. All orders are subject to availability and limited to stock on hand. We make every effort to fill orders completely. We ask for your understanding when a product becomes unavailable and we will gladly recommend a similar product.
Additional Shipping Policies
• We can arrange faster forms of shipping via phone (239) 481-3711 ext. 006
• Orders being shipped to Hawaii, Alaska, Puerto Rico, & The U.S. Virgin Islands may be subject to additional shipping charges. They will be approved by customers before being charged. 
Please note, a street address is required for all shipments. We offer a "Comments" section at checkout if you would like a specific delivery date. We will make every attempt to meet your request.
All orders picked up at our locations are subject to Florida state sales tax. 
Return Policy
Full priced items must be returned within 30 days for a full refund by shipping the items to our Fort Myers location at 13300-38 S. Cleveland Avenue or physically brought back to any of our four locations. If you choose to return the items via shipping you must pay the additional shipping charge. All shipping charges are non-refundable.
Sale Items must be returned within 7 days for a full refund by shipping the items to our Fort Myers location at 13300-38 S. Cleveland Avenue or physically brought back to any of our four locations. If you choose to return the items via shipping you must pay the additional shipping charge. All shipping charges are non-refundable.
If your items arrive broken or incorrect please email retail@wilfordandlee.com or call (239)481-3711 ext 006. We will replace the items at no additional charge.

In-Store Pickup Policy

For free  "in-store" pickup orders, you must plan to pick your order up in the selected store location. We will NOT ship your order if you select this option. Click HERE for store locations and hours.
Full priced items must be brought back within 30 days for a full refund. The items can be returned to any of our four locations found HERE.
Sale Items must be brought back within 7 days for a full refund. The items can be returned to any of our four locations found HERE.
Flawed/Repaired Items cannot be returned. All sales of items within this category are final. 

Giftcards

Giftcards are sold on the website in value increments from $25 to $300. The card contains value which may be used to purchase goods with the exception of other giftcards. The giftcard may not be redeemed for cash and the unused value remains on the card. Wilford & Lee, Inc. is not responsible for the lost, stolen or damaged giftcard or any unauthorized use. For card balances please call (239) 481-3711 ext 006.
PLEASE NOTE: If you would like to apply your gift card to a purchase online, at checkout there will be a Gift Card section, enter the 20 digit number below the barcode.

Terms and Conditions

By ordering with Wilford & Lee, Inc the customer agrees to have read fully and understood our terms and conditions. The following is a list of our terms and conditions:

Privacy/Security Policy

Wilford & Lee, Inc. respects our customers' privacy. Our mailing list is confidential and will not be disclosed to any other entity. To unsubscribe to our e-newsletter or mailing list, email us at retail@wilfordandlee.com. 
Shopping with Wilford & Lee Inc. is SAFE. We use the latest encryption technology to protect your credit card security. 
If you are not comfortable using the Internet to order, you can always call us at (239)481-3711 ext 006.
Use of Cookies
Our website makes use of cookies which are small digital files that are stored in your web browser that enable us to track your return visits to our website. 
Your browser settings may allow you to block these cookies, but we recommend you have them enabled to help us personalize your experience of our website. 
Copyright and Trademark Information
All information, documents, images, and HTML formatting are copyrighted and may not be reused or copied without permission.
This website may also include links to other websites. These links are provided for your convenience to provide further information. We have no responsibility for the content of the linked website(s) and you will be subject to their policies.
You may not create a link to this website from another website or document without Wilford & Lee, Inc's prior written consent.
Prices are subject to change without notice. We reserve the right to correct pricing errors prior to shipping and with approval of the buyer.
Please email us at retail@wilfordandlee.com or call us at 239-481-3711 ext 006 with any questions or concerns.
 

Customer Loyalty Program

Subscribe to our Customer Loyalty Program to get exclusive monthly promotions, information about new releases and $20.00 off for your next purchase over $100.